"When the family needs to understand what's happening to them and the patient..."
Experienced health care explanations and interpretations made easy for the family to understand.
Employed by the family to help them understand all that is known about their family member who is now a patient.
Today, doctors and nurses don't have time to explain everything a family wants and needs to know about what is happening to their family member (the patient).
Because of advanced technology changes in healthcare and the pressures of "Managed Care," doctors don't have the time to explain, in terms the family will understand, all that is happening to their family member as a patient in the hospital. Doctors are just too pressed for time.
The nursing shortage will not permit nurses time that the family needs to ask questions and express feelings...to come to grips with what the family is facing. Nurses are just too busy.